AUTOMATE · VAULT BUSINESS SOLUTIONS
Online Booking & Appointment System
Let customers book, confirm and pay online, without the back-and-forth. Vault sets up your booking system with calendars, staff schedules, reminders and deposits, within 3 working days.
Bookings take five messages and still end in no-shows.
Customers message to ask about availability, someone checks the diary, offers a time, waits for a reply and books it manually. Reminders are forgotten and missed appointments cost revenue.
After hours, customers who wanted to book simply go elsewhere.
Customers book themselves, day or night.
Vault configures an online booking system with your services, staff and rules, connected to your website, Google profile and social channels.
- Real-time availability customers can book
- Automatic confirmations and reminders
- Deposits or prepayment to reduce no-shows
- One calendar for the whole team
Who the Online Booking & Appointment System is for
Clinics and wellness businesses
Practitioners with appointment schedules.
Salons, spas and studios
Services with staff and room availability.
Consultants and coaches
Discovery calls and paid sessions.
Service and inspection businesses
Site visits and timed appointments.
What Vault builds for you
Every item below is part of the Online Booking & Appointment System package scope.
- Booking platform recommendation and setup
- Services, durations, prices and buffers
- Staff profiles and schedules for up to 5 staff
- Calendar sync with Google or Outlook
- Booking page branded to your business
- Website booking button or embed
- Google Business Profile and Instagram booking links
- Email and SMS or WhatsApp reminders where supported
- Deposit or prepayment setup through supported gateways
- Cancellation and rescheduling rules
- Intake questions per service
- Booking reports
What you receive at handover
- A live booking system
- Website and social booking links
- Reminders and payment rules
- Staff calendars connected
- Recorded walkthrough
Not included in this package
- Booking platform and payment gateway fees
- Medical records or practice management systems
- SMS credits
- Custom app development
Need any of these? Ask when you start the project and we will quote it alongside this package.
From start to handover in 3 working days
The delivery clock starts once payment is received, your intake form is complete and the content, assets and access listed below have been supplied. Approvals and verification controlled by third parties (for example Google, Meta, domain registrars or payment providers) follow those providers’ own timelines.
- Day 0
Intake
We collect services, staff, hours and rules.
- Day 1
Platform setup
The platform, services, staff and calendars are configured.
- Day 2
Connections
Website, Google, social links, reminders and payments are connected.
- Day 3
Test and handover
Test bookings are completed and the team is trained.
Client inputs
Once you start, you receive a short intake form. Delivery runs on schedule when these are ready:
- Services with durations and prices
- Staff names and working hours
- Cancellation and deposit policy
- Website and Google Business Profile access
- Payment gateway account or approval to set one up
Excluding VAT. Third-party subscriptions billed separately.
- Built within 3 working days
- One consolidated round of revisions included
- Everything set up in your name and handed over
- Recorded walkthrough of how to use it
The starting price covers the scope described on this page. Larger requirements are quoted before any payment is taken.
What happens after you start
- Within 1 working day
Confirm the fit
We review your request, confirm the package and scope are right for you, and send the invoice and intake form.
- Day 0
Payment and intake
You pay the invoice and complete the intake form, then share the content, assets and access listed on this page.
- Delivery clock running
We build
Vault produces, quality-checks and presents the work for your review on the stated timeline.
- Final day
Handover
You receive everything, with access, a walkthrough and a recommendation for the next system worth adding.
Online Booking & Appointment System questions
Which booking platform do you use?
We recommend based on your industry, for example Calendly or Microsoft Bookings for consultants, and specialist salon or clinic booking tools for those sectors.
Can customers pay a deposit?
Yes, where the platform and your payment gateway support it.
Can bookings sync to our existing calendars?
Yes, with Google and Microsoft calendars.
Do you handle patient records?
No. Clinical records belong in a compliant practice management system. The booking system handles appointments only.
Packages that work with this one
Google Business Profile Launch
A complete, optimised Google Business Profile so you appear on Maps and local search.
WhatsApp Business Sales Setup
WhatsApp Business configured as a proper sales channel: catalogue, quick replies, labels and lead logging.
Business Digital Launch
A complete professional website, business email, enquiry forms, WhatsApp, Google foundations and tracking, launched and handed over.
Invoicing & Payment Collection Setup
Invoicing software, VAT-ready templates, online payment links and automatic reminders.