SELL · VAULT BUSINESS SOLUTIONS
WhatsApp Business Sales Setup
Most UAE customers want to message you, not fill in a form. Vault turns WhatsApp into a structured sales channel with a complete profile, catalogue, quick replies, labels, click-to-chat links and lead logging, in 3 working days.
WhatsApp is your busiest sales channel and your least organised one.
Messages from customers, suppliers and family sit in one long list. Nobody knows which chats are new leads, which have been quoted and which are waiting for a reply.
Every answer is typed from scratch, prices are sent as photos and nothing is recorded anywhere else.
A WhatsApp channel that is fast, consistent and tracked.
Vault configures WhatsApp Business with a sales structure your team can follow and connects it to the rest of your business.
- A complete, professional business profile
- Instant, consistent answers with quick replies
- Chats labelled by stage so nothing is forgotten
- Leads logged so you can measure and follow up
Who the WhatsApp Business Sales Setup is for
Retail and e-commerce
Customers ask about products, prices and delivery by WhatsApp.
Service businesses
Bookings, quotes and questions come through chats.
Small teams sharing one number
You need structure and consistency across people.
Businesses moving from a personal number
Sales are running on someone’s personal WhatsApp.
What Vault builds for you
Every item below is part of the WhatsApp Business Sales Setup package scope.
- WhatsApp Business app setup or clean-up
- Business profile: description, hours, address, website and category
- Product or service catalogue of up to 30 items
- Greeting and away messages
- Up to 20 quick replies for common questions
- Label system by sales stage
- Click-to-chat links and QR codes with pre-filled messages
- WhatsApp buttons for your website and social profiles
- Lead log sheet or CRM entry process
- Linked-device setup for team members
- Response-time standards and message tone guide
- Guidance on moving to the WhatsApp Business Platform when volumes grow
What you receive at handover
- A configured WhatsApp Business account
- Catalogue, quick replies and labels ready to use
- Click-to-chat links and QR codes
- A lead log and response guide
- A recorded walkthrough for your team
Not included in this package
- WhatsApp Business Platform (API) approval, provider fees or conversation charges
- Chatbots or automated AI responses
- Bulk broadcast campaigns
- Product photography
Need any of these? Ask when you start the project and we will quote it alongside this package.
From start to handover in 3 working days
The delivery clock starts once payment is received, your intake form is complete and the content, assets and access listed below have been supplied. Approvals and verification controlled by third parties (for example Google, Meta, domain registrars or payment providers) follow those providers’ own timelines.
- Day 0
Intake
You share business details, product or service list, common questions and the phone you use.
- Day 1
Profile and catalogue
The business profile and catalogue are built.
- Day 2
Sales structure
Quick replies, labels, greetings, links and QR codes are configured.
- Day 3
Logging and handover
The lead log or CRM process is connected and your team is walked through it.
Client inputs
Once you start, you receive a short intake form. Delivery runs on schedule when these are ready:
- The phone and number used for WhatsApp Business
- Your products or services with prices or starting prices
- Your 10 to 20 most common customer questions and preferred answers
- Logo and product images
- Business hours, address and website
- A short screen-share session to configure the device
Excluding VAT. Third-party subscriptions billed separately.
- Built within 3 working days
- One consolidated round of revisions included
- Everything set up in your name and handed over
- Recorded walkthrough of how to use it
The starting price covers the scope described on this page. Larger requirements are quoted before any payment is taken.
What happens after you start
- Within 1 working day
Confirm the fit
We review your request, confirm the package and scope are right for you, and send the invoice and intake form.
- Day 0
Payment and intake
You pay the invoice and complete the intake form, then share the content, assets and access listed on this page.
- Delivery clock running
We build
Vault produces, quality-checks and presents the work for your review on the stated timeline.
- Final day
Handover
You receive everything, with access, a walkthrough and a recommendation for the next system worth adding.
WhatsApp Business Sales Setup questions
Do I need the WhatsApp Business API?
Not usually at first. The free WhatsApp Business app handles most small businesses well. We advise when moving to the WhatsApp Business Platform makes sense.
Can several staff use the same number?
The app supports linked devices for a small team. Larger teams with shared inboxes usually need the Business Platform through a provider.
Will I lose my chat history?
Moving from WhatsApp to WhatsApp Business on the same phone keeps your chats. We confirm the process before making any change.
Can WhatsApp leads go into a CRM?
Yes. The package includes a lead log, and the CRM & Sales Pipeline Setup connects WhatsApp leads into a full CRM.
Packages that work with this one
CRM & Sales Pipeline Setup
Every enquiry captured in one CRM, with pipeline stages, follow-up tasks and a clear view of what is closing.
Customer Service System Setup
A shared support inbox, ticket tracking, response templates and service standards.
Social Media Business Launch
Business profiles on the right platforms, set up, branded, linked and ready to sell.
Lead Generation Setup
A landing page, lead forms, WhatsApp pathway, tracking, Google Ads foundation and a pipeline to manage every lead.