PEOPLE · VAULT BUSINESS SOLUTIONS
Employee Self-Service HR Hub
One place where employees request leave, submit expenses, ask for letters, find policies and check the status of every request, so HR stops being a messaging service. Built in 5 working days.
HR spends the day answering the same requests.
Can I get a salary certificate? How many leave days do I have? Where is the expense form? Each question arrives by message, interrupts someone and is answered from scratch.
Employees get frustrated waiting, and HR has no time for the work that matters.
Employees help themselves, and HR focuses on people.
Vault builds a branded HR hub on your existing platform, connected to request workflows, so routine requests are handled without messages and chasing.
- One link for every HR request and document
- Requests routed and approved automatically
- Employees can see the status of their requests
- Common questions answered by the hub
Who the Employee Self-Service HR Hub is for
Businesses with 20 or more employees
Request volume is now a real workload.
Multi-site teams
Employees are spread across locations.
Businesses with an HR system already
You need an employee-facing front door to it.
Frontline workforces
Staff need mobile-friendly access to HR.
What Vault builds for you
Every item below is part of the Employee Self-Service HR Hub package scope.
- Hub design and navigation
- Platform setup: SharePoint, Google Sites, Zoho People or similar
- Leave request form with approval
- Expense claim form with approval
- Letter and certificate request form
- Document update requests: passport, visa, bank details
- Request status tracking
- HR policy and handbook library
- HR FAQ of up to 25 questions
- Announcements and HR calendar
- Mobile access setup
- Access permissions
What you receive at handover
- A live employee hub
- Connected request forms and approvals
- Policy library and FAQ
- Request tracker for HR
- Employee guide and recorded walkthrough
Not included in this package
- Platform licence fees
- Writing HR policies (see HR Policy & Employee Handbook)
- Payroll integration
- Custom app development
Need any of these? Ask when you start the project and we will quote it alongside this package.
From start to handover in 5 working days
The delivery clock starts once payment is received, your intake form is complete and the content, assets and access listed below have been supplied. Approvals and verification controlled by third parties (for example Google, Meta, domain registrars or payment providers) follow those providers’ own timelines.
- Day 0–1
Design
We agree the request types, approvals and content.
- Day 2–3
Platform build
The hub, forms, workflows and permissions are built.
- Day 4
Content
Policies, FAQs and announcements are added.
- Day 5
Launch
The hub is tested and launched with an employee guide.
Client inputs
Once you start, you receive a short intake form. Delivery runs on schedule when these are ready:
- Your HR request types and approvers
- Existing policies and forms
- Common employee questions
- Access to your workspace platform
- Logo and brand assets
Excluding VAT. Third-party subscriptions billed separately.
- Delivered in 5 working days
- One consolidated round of revisions included
- Everything set up in your name and handed over
- Recorded walkthrough of how to use it
The starting price covers the scope described on this page. Larger requirements are quoted before any payment is taken.
What happens after you start
- Within 1 working day
Confirm the fit
We review your request, confirm the package and scope are right for you, and send the invoice and intake form.
- Day 0
Payment and intake
You pay the invoice and complete the intake form, then share the content, assets and access listed on this page.
- Delivery clock running
We build
Vault produces, quality-checks and presents the work for your review on the stated timeline.
- Final day
Handover
You receive everything, with access, a walkthrough and a recommendation for the next system worth adding.
Employee Self-Service HR Hub questions
Do we need the HR & Employee System first?
Not necessarily, but the hub works best on top of it. Many clients order both, and the hub can be built within the same project.
Can employees use it on their phones?
Yes. Hubs are built on platforms with mobile apps or mobile-friendly pages.
Can it be in Arabic and English?
Bilingual content can be added as an extra.
Is employee data secure?
Requests and personal data are restricted by your platform’s permissions. Employees only see their own requests.
Packages that work with this one
HR & Employee System Setup
Employee database, onboarding and offboarding, leave and expense requests, documents and HR trackers.
Internal Knowledge Base Setup
One organised place for your policies, procedures, templates and how-to guides.
HR Policy & Employee Handbook
A branded employee handbook and core HR policies, structured around UAE employment practice.
Automation & Workflow Setup
Forms, notifications, approvals and document routing that run automatically.