OPERATE · VAULT BUSINESS SOLUTIONS
SOP Development Package
Get the way your business works out of people’s heads and into clear procedures. Vault writes up to 10 branded standard operating procedures from short interviews with your team, in 5 working days.
Only certain people know how things are done.
When a key employee is on leave or resigns, work stops or quality drops. New starters learn by watching someone who is too busy to teach, and every person does the task slightly differently.
Writing procedures is always on the list, and never gets done.
Clear, consistent procedures anyone can follow.
Vault interviews the people who do the work and turns it into concise, branded SOPs with an index and a template for future procedures.
- Up to 10 core processes documented
- Consistent format, roles and steps
- Faster onboarding and fewer mistakes
- A system to keep adding procedures
Who the SOP Development Package is for
Businesses preparing to grow
You need repeatable quality as headcount rises.
Owner-dependent businesses
The founder is the only one who knows how everything works.
Franchise-ready or multi-site businesses
Each location must operate the same way.
Businesses seeking certification
Documented procedures are needed for audits or ISO preparation.
What Vault builds for you
Every item below is part of the SOP Development Package package scope.
- Process selection session
- Interviews or screen-recorded walkthroughs with process owners
- Up to 10 written SOPs
- Branded SOP template
- Roles, responsibilities and inputs for each SOP
- Step-by-step instructions with checkpoints
- Simple flow diagram for each SOP where useful
- SOP index and numbering system
- Version control and review schedule
- Storage in your shared drive or knowledge base
What you receive at handover
- Up to 10 finished SOPs in editable format
- Branded SOP template
- SOP index with owners and review dates
- Version control guidance
- Recorded walkthrough
Not included in this package
- More than 10 SOPs (available in additional blocks)
- ISO certification or audit services
- Legal or regulatory compliance sign-off
- Video training production
Need any of these? Ask when you start the project and we will quote it alongside this package.
From start to handover in 5 working days
The delivery clock starts once payment is received, your intake form is complete and the content, assets and access listed below have been supplied. Approvals and verification controlled by third parties (for example Google, Meta, domain registrars or payment providers) follow those providers’ own timelines.
- Day 0
Selection and scheduling
We agree the 10 processes and book short interviews.
- Day 1–2
Capture
Interviews and walkthroughs are completed.
- Day 3–4
Writing
SOPs are drafted, formatted and reviewed internally.
- Day 5
Review and handover
You review, we finalise and deliver the SOP set and index.
Client inputs
Once you start, you receive a short intake form. Delivery runs on schedule when these are ready:
- A list of priority processes
- 30 to 45 minutes with each process owner
- Existing documents, checklists or forms
- Logo and brand guidelines
- Prompt review of drafts
Excluding VAT. Third-party subscriptions billed separately.
- Delivered in 5 working days
- One consolidated round of revisions across the SOP set
- Everything set up in your name and handed over
- Recorded walkthrough of how to use it
The starting price covers the scope described on this page. Larger requirements are quoted before any payment is taken.
What happens after you start
- Within 1 working day
Confirm the fit
We review your request, confirm the package and scope are right for you, and send the invoice and intake form.
- Day 0
Payment and intake
You pay the invoice and complete the intake form, then share the content, assets and access listed on this page.
- Delivery clock running
We build
Vault produces, quality-checks and presents the work for your review on the stated timeline.
- Final day
Handover
You receive everything, with access, a walkthrough and a recommendation for the next system worth adding.
SOP Development Package questions
Do you need to visit our premises?
No. Interviews and walkthroughs happen by video call or screen recording.
What if a process is messy?
We document it as it should be run, highlight gaps and flag where a decision is needed. For a deeper review, combine with Business Process Mapping.
Can SOPs be in Arabic?
Yes. Arabic versions can be added as an extra.
Where should SOPs live?
In a shared drive or, better, an Internal Knowledge Base where staff can search them.
Packages that work with this one
Business Process Mapping
Your core processes mapped as they are and as they should be, with the bottlenecks identified.
Internal Knowledge Base Setup
One organised place for your policies, procedures, templates and how-to guides.
Employee Onboarding System
A structured first-day-to-first-90-days onboarding flow for every new hire.
Business Operations Setup
One connected backend for enquiries, clients, quotes, invoices, jobs, files, templates and dashboards.